Express Recovery has an impressive record when it comes to healthcare receivables.   Our recovery rate is consistently higher than the national average.

We understand the competitive nature of the healthcare industry. People have choices where to receive care and where to educate themselves. Actions ERS takes can be a reflection on you, our client, and we hold those concerns in the highest regard.

Express Recovery's customer service philosophy relates to the sensitive needs of our clients who desire the highest possible collection percentages while protecting their image with their customers. All employees in contact with our clients' customers have been thoroughly trained in the rules, regulations and laws regarding collections.   We uphold the importance of public relations in collecting past due accounts for our clients. Complete consistency with the ACA Code of Ethics and Standards is maintained. All letters and notices are approved by legal counsel to comply with all rules and regulations of the Fair Debt Collection Practices Act and the Health Information Patient Portability Act.

Express Recovery has been in business for over 10 years and has not had any successful action filed against us for an FDCPA violation.

Healthcare receivables Trends...

• National Healthcare spending has grown at an average annual rate of 5% since 1993.  The rate is expected to increase to 6.5% between 1998-2001.  Between 2002-2007 the expected rate of increase is 7.5%.

• By 2007, Healthcare spending is expected to top $2 trillion.

• The average American family spends $2003 out-of-pocket per year on health related services.

• 83% of Americans believe that they will have problems accessing and affording medical care in the next few years.

• In 1997, healthcare systems reported $6.2 billion in bad debt, up from 5.6 Billion in 1996.

• In 1998 there were 41.7 million uninsured Americans, or 15.6% of the population.